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Toner Refill FAQ

FAQs

Please find below answers to the most frequently asked questions regarding Toner Refills.

How does a toner refill work ?
For some laser printers and fax machines refilling with toner is very simple. Remove the filler plug and pour in your new toner - is all that is required.

Other cartridges have 1 or 2 screws to undo, before you can reach the filler plug. Some cartridges do not have a filler plug and you will need to melt your own hole in the cartridge using our tool. It takes a few minutes and thereafter the cartridge is easily refillable. The exact method of each filling each cartridge is detailed on the page relating to that particular cartridge.

How many times can I refill my cartridge ?
Typically, a new or remanufactured cartridge will last for 2 or 3 refills before you lose quality or internal components start to go. It depends on the type of cartridge. Cartridges which do not contain an imaging drum will often last for 5 or more refills. Every cartridge has a different life.

The great thing about filling up with toner is that you do not disturb the inner workings of the cartridge. If the cartridge was in working order when it ran out, then refilling your cartridge will certainly revive it.

When should I not refill my cartridge ?
Most cartridges can be refilled 2 or 3 times. However you should not refill a cartridge that is already showing print defects. A refill will not solve the defect.

How much toner is in a bottle?
Each toner bottle contains the correct amount of toner 1 full refill. The amount of toner depends on the cartridge you are filling.

Are all toners the same ?
No. Each toner kit we supply is specific to a particular engine/cartridge.

Will I get the same amount of prints ?
All our toner refill kits have been designed to deliver a color range and page yield that is comparable to the OEM high yield product. (unless otherwise stated)

Page yield is based on 5% page coverage.

Will the quality be as good ?
We are confident enough to do all the company printing on cartridges refilled using our own methods and products.

Do you provide photographic instructions ?
Yes, unless otherwise stated we will provide full easy to follow photographic instructions taking you through the toner refill step by step.

How many times can I use a reset chip ?
Reset chips can be used once only.

Do I require any tools ?
Each refill method is slightly different. Please refer to the cartridge in question for a definitive answer to this question. Certain cartridges require only a flat blade and or a Phillips screw driver.

The exception to this rule is for cartridges that are refilled using the melt and pour method. You will also require our melting tool to create a hole.

What is a starter cartridge?

A starter cartridge is the cartridge that ships free with the printer. Generally these can be refilled. The main exception to this rule is OKI. OKI starter cartridges cannot normally be refilled.

Please check your model to see if there are any other exceptions

Do you accept returns ?
Should you decide not to go ahead with your toner refill, we will gladly accept back for refund, any unused and unopened bottles of toner/kits within 7 days from purchase. (This excludes bulk purchases).

We cannot accept the return of toner bottle/chips where the seal has been broken. Please note that postage and packing fees will not be refunded.


All safety information is given to help facilitate the safe use of this product and is based on information obtained from the manufacturer. This information is believed to be correct, but does not purport to be all inclusive and should be used only as a guide. Toner Angel makes no warranty, express or Implied as to the accuracy or completeness of this information. It is the users responsibility to determine the suitability of this information for the adoption of necessary safety precautions and or compliance with local laws/regulations. The onus is on the purchaser to evaluate all possible risk, including the possible incompleteness or inaccuracy of currently available information, and by proceeding to use the refill product or products, the purchaser thereby assumes all risk of peril or injury howsoever arising.

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