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Standard terms and condition for sale of goods

In this document the following words shall have the following meanings:
1.1 "Buyer" means the person who buys Goods from the Seller;
1.2 "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;
1.3 "Goods" means the articles that the Buyer agrees to buy from the Seller;
1.4 "List Price" means the list of prices of the Goods maintained by the Seller as amended from time to time;
1.4 "Seller" means - U.C.S lnternational Limited ;
1.5 "Terms and Conditions" means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.

2.1 These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.
2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.
2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions.
2.4 Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the Seller.
2.5 Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a Consumer.

3.1 The price of the Goods shall be that stipulated in the Seller's current List Price/on the Seller's website/as contained in the Seller's Quotation (as applicable) at the date of order or as agreed between the parties. The price is exclusive exclusive of delivery charges.
3.2 Payment of the total purchase price (including any delivery charges) must be made in full before dispatch of the Goods.

4.1 Delivery of the Goods shall be made by the Seller using Royal Mail services or private carrier companies.
4.2 All Goods, wherever possible, will be delivered within 7 working days of the order being placed and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
4.3 The Seller shall use its reasonable endeavours to meet any date stated for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
4.4 Some Goods may not be in stock at the time the order is placed. In the event that the Seller is unable to deliver the Goods within the time specified in Clause 4.2, the Seller will contact the Buyer to advise of the situation and the Buyer shall be entitled to cancel the order and receive a full refund or agree a later delivery date.
4.5 Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller.

6.1 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within 7 days of delivery if the Goods are damaged or do not comply with any of the Contract.
6.2 Where a claim of defect or damage is made then it shall be the responsibility of the Seller to collect faulty Goods if the items are large, otherwise the Goods shall be returned by the Buyer to the Seller and the Buyer shall be entitled to replacement Goods or a full refund (including delivery costs, if applicable) plus any return postal charges if the Goods are in fact defective.
6.3 Goods to be returned must clearly show the order number obtained from the Seller on the package.
6.4 Where returned Goods are found to be damaged due to the Buyer's fault the Buyer will be liable for the cost of remedying such damage.
6.5 Where Goods are purchased via the internet, by mail order or by phone or fax, the Buyer has the right, in addition to any other rights, to cancel the Goods and receive a refund by informing the Seller in writing or by email within 7 working days of receipt of the Goods. Goods must be returned at the Buyer's cost and should be adequately insured during the return journey. The Buyer shall receive a refund of all monies paid for the Goods (excluding original delivery charges). Buyer must pay for return postal charges within 7 days of cancellation.
6.6 Due to the techincal nature of the products we cannot accept returns if the products has been opened or any seals broken, unless the product is faulty.
6.7 Faulty products: Any faulty product must be returned for testing. Once we have received the returned goods, and deemed them to be faulty (this may involve returning the product to the manufacturer for testing which can take up to 30 days) we will refund the value of your order (or send replacement items) and the cost of postage. This refund must be put on the card used for the original order.

In addition to the Buyer's statutory rights, the Seller guarantees all Goods against faulty workmanship and materials for a period of 1 year from the date of delivery.

8.1 Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury, however the Seller shall not be liable for any direct loss or damage suffered by the Buyer howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price of the Goods.
8.2 The Seller shall not be liable under any circumstances to the Buyer or any third party for any indirect or consequential loss of profit, consequential or other economic loss suffered by the Buyer howsoever caused, as a result of any negligence, breach of contract, misrepresentation or otherwise.

Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

Privacy Policy


Any personal information provided to or gathered by UCS International.Ltd is controlled only by UCS International.Ltd UK. Data cannot be passed to any holding or subsidiary companies because the company has none.

The company will not share with, or pass your data to, any third parties, persons or organizations for any purpose other than the following 3 unavoidable circumstances:
1. Agents necessary to operate our service: we employ other companies and agents to perform functions on our behalf. Examples include delivering packages, delivering post and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.
2. Business transfers: as we continue to develop our business, we might sell or buy subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that UCS International.Ltd. is acquired customer information would be one of the transferred assets.
3. Protection of UCS International.Ltd and compliance with law: we release information when we believe that release is appropriate to comply with the law, to enforce or apply our terms and conditions and other agreements or to protect the rights, property or safety of U.C.S lnternational.Ltd, our users or others. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.

We only try to collect the information we need to be able to process your order, deliver products, process payments and communicate with you about your orders. We do not send any unsolicited promotional material either through post or email, although instructional information about how to refill toner cartridges may be included with your goods.

Here are the types of information we gather.
* Information you give us: we receive and store any information you enter on our website or give us in any other way.
* Cookies. Only session cookies are used on the website and only at the point where you start to assemble a shopping basket. Session cookies are abstract pieces of machine readable information which enable our server to know it is communicating with the same computer (ie. yours) over a period of about 20 minutes. Session cookies are not stored on your computer's drives and contain no personally identifiable data about you.

* E-mail address: As part of the ordering process we collect your email address only as a means of contact in case we need to contact you about your order OR and cannot do so by telephone. We operate an email list for people who want to receive notification about the development of new products or special offers they are interested in.

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